Growth Solutions

Transformational Growth Consulting from Proven Industry Experts

Rapidly changing market dynamics, regulatory requirements, and customer expectations are adding new challenges to the community-based healthcare industry.

Differentiation is more important than ever before. Is your organization stuck in neutral?

Healthcare sales has changed dramatically. The pandemic made accessing referral sources more complex than ever, and this level of difficulty might be the new normal. It’s more important than ever to bring value. Frustrations with referral patterns, closed networks, and insufficient time to make the changes to your sales organization can slow or prevent growth.

You Need a Strategic Plan for Growth

Without growing and developing the sales team, the same problems happen over and over. Growth is achieved through an all-hands-on-deck coordinated effort.

CHAP’s Growth Solutions service brings clarity, confidence, and support that positions your organization for consistent, accelerated growth.

Here are some of the examples of what we can help with:

  • Finding a qualified salesperson is harder than ever
  • Managed care is a challenge to accept and get a contract
  • Utilizing the wrong messaging, frequency, cadence hinders differentiation, and cadence.
  • Not providing feedback, coaching, and performance evaluation stalls sales
  • It’s hard to grow an account because referral source turnover is high
  • Salespeople are calling on new people in new roles constantly
  • The intake process is a challenge for organizations to perfect

CHAP Provides: Evaluation, Assessment, Implementation, and Guidance

CHAP’s Growth Solutions team will work alongside you to develop a plan to boost admissions and revenue through strategic solutions tailored to your market, referral sources, and agency’s needs.

After a detailed evaluation of your current sales and marketing efforts, our team will provide proven strategies, tactics, and training to grow referrals, admissions, and census ethically and compliantly. 

In case you are not at the place to afford high-level executive sales leadership talent, we offer an affordable option to have a successful, experienced team grow through interim leadership, oversight, develop leadership tools, mentorship, coaching, training, and strategy.

Meet the Growth Solutions Team

Daniel Stephens

Senior Vice President, Center for Excellence

Kassi Ellison

Vice President of Growth Consulting

Kyle Flynn

Growth Consultant

Shane LuQuire

Growth Consultant

Priya Sipp

Growth Consultant

Nathan J. DeGodt


Arlington, VA

President & Chief Executive Officer

Dan McPhilemy

Senior Vice President, Marketing and Business Development

Jan Sweat

Vice President of Learning Solutions

Dr. Jennifer Kennedy

Vice President, Quality, Standards, & Compliance

90% of a salesperson’s referrals come from the top 10 of their accounts.

This is why we are offering a referral source funnel exercise that will allow your sales team to be focused on what they know and commit to specific actions that will increase your referral volume.

“CHAP Growth Solutions provided a wonderful team of experts to guide us through a time of turnover in our marketing department and a declining census. Their data driven approach, training for our staff and implementation of best practices was invaluable.”

Robin Clemons, Director of Development, Hospice Austin